How Spending Bonuses Work in Casa Loyalty (Cashback Program)

The Spending Bonuses feature in Casa Loyalty is essentially a cashback system that rewards customers based on how much they spend. This allows you to incentivize purchases while giving customers a clear return on their spending.

In this guide, we’ll walk you through how it works and how to set it up effectively.

What is a Spending Bonus?

A Spending Bonus is a rule that gives custorewards customers a discount or gift card. based on their order value.

For example:

• Spend $20 → Get $3 back
• Spend more → Earn more rewards

This creates a cashback-like experience for your customers.

Where to Set It Up

To configure this feature:

Go to:

​Programs → Spending Bonuses

Here, you can create and manage your cashback rules.

Key Configuration Settings

When creating a spending bonus, there are a few important fields to understand:

1️⃣ Spending Amount

This defines how much a customer needs to spend to qualify for a reward.

Example:

• Spend $20 → Eligible for reward

2️⃣ Reward Value

This is the amount the customer earns once they meet the spending condition.

Example:

• Spend $20 → Get $3 reward

(This equals 15% cashback)

3️⃣ Frequency

This controls how often the reward is applied:

• One-time:

Customer: The customer receives a reward only once when they meet the condition

• Every spend:

The reward is applied repeatedly based on spending

Example:

• If set to “Every $20”
• A .$100 order = 5 × rewards

4️⃣ Customer Targeting (Optional)

You can choose who gets this bonus:

• All customers
• VIP tiers
• Specific customer groups

This allows you to create exclusive cashback offers.

Example: 15% Cashback Setup

Let’s say you configure:

• Spend: $20
• Reward: $3

This equals 15% cashback.

How it works:

• Customer spends $20 → gets $3
• Customer spends $100 → gets $15 (if set to “every spend”)

How Customers Receive Rewards

Once a customer places an order:

1. The system calculates the cashback automatically
2. A gift card/discount code is generated
3. The customer receives it via email

How Customers Use the Reward

Customers can use their cashback on their next purchase:

• Add products to cart
• Apply the discount code received
• Cashback is deducted from the order total

Real Example

Let’s say a customer places an order of $595 with a 15% cashback setup:

• Cashback earned ≈ $89.25
• A discount code is generated for this amount
• The customer applies it to the next order

This confirms the cashback system is working correctly.

Why Use Spending Bonuses?

Spending bonuses are powerful because they:

• Encourage higher-order values
• Increase repeat purchases
• Give customers a clear incentive to return
• Create a smooth cashback experience

Final Thoughts

The Spending Bonus feature is a flexible way to reward customers based on their spending behavior. By adjusting the spend threshold, reward value, and frequency, you can create a system that fits your store perfectly.

If you need help setting up the best cashback structure for your store, feel free to reach out — we’re happy to help 😊

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Please check the video below for a hands-on approach.

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Updated on: 30/05/2026