The "Percentage Off" feature allows customers to redeem loyalty points for a percentage-based discount on their purchases. This method is a great way to incentivize spending while giving customers a tangible reward for their loyalty.

How to Set Up the Percentage Off Feature:

Navigate to the Feature:

• Open the CASA Loyalty app dashboard.
• Click on Program in the left-side menu.
• Go to Points > Setup.
• Click on the Ways to Redeem button and select Percentage Off.

Customize the Details:

Custom Title and Subtitle:

• Click on Edit Add a title and subtitle that will be visible to customers.
• For example:

• Title: "10% Off Coupon"
• Subtitle: "Redeem 100 Points for 10% Off"
• These can be edited for both the Widget and Landing Page views by toggling between the options and clicking the Edit button.

Define Reward Values:

• Points Cost: Set the number of points customers need to redeem to unlock the percentage-based discount.

​_Example:_ 100 points = 10% off.

Discount Value: Specify the percentage discount customers will receive upon redeeming their points.

Apply the Discount:

Decide where the discount applies:

• Entire Order: Customers can use their points for any item in their cart.

Specific Collection: Click on Browse and choose any specific product collection, ensuring you maintain control over which items are eligible.

Set Minimum Purchase Requirements:

• Add an optional minimum purchase requirement for customers to redeem their points.

For example: A customer must make a minimum purchase of 10$ to apply the discount.

Customize Discount Code:

Add a prefix to discount codes for easy identification.

Example: Prefix: SAVE → Final Code: SAVE10.

Reward Expiry

Enable the Reward Expiry feature to set a time limit for redeeming rewards. This option allows you to:

• Expire issued rewards after a specified duration.

Available durations:

• 6 months (encourages quicker redemptions).

1 year (provides more flexibility for customers).

7. ## Customize the Icon

• Choose the default icon or upload your own to align with your branding.

Activate or Deactivate the Feature:

Use the Status toggle to enable (Active) or disable (Disable) the feature as needed.

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9. ## Save Your Settings:

• Once all configurations are complete, click Save to apply the changes and enable the feature.

Updated on: 30/05/2026