Do Customers Get a Unique Discount Code When Redeeming Points?

Yes — every customer receives a unique discount code when they redeem their loyalty points in Casa Loyalty.

​

🔹 How It Works:

When a customer collects enough points and decides to redeem them for a reward (e.g., $5 off, 10% discount, free shipping), Casa Loyalty will automatically generate a one-time-use discount code just for that customer.

​

✅ Key Features of This Code:

• One-time use: Once applied at checkout, the code cannot be used again.
• Unique per customer: Each code is tied to the specific redemption made by a customer.
• Automatic sync with Shopify: All codes are created within your Shopify discount system, so you can track and manage them easily.
• Prevents abuse: Since these codes are one-time and customer-specific, they help protect your store from code-sharing or misuse.

​

📍 Where Customers Can Find Their Code:

Once the customer redeems their points:

1. The unique code appears in their Casa Loyalty widget under the “Rewards” or “My Rewards” section.
2. They also receive an email notification (if notifications are enabled), containing their discount code and details.

​

🛠️ Merchants Can Also View Codes:

As a merchant, you can view these codes in:

• Your Shopify admin > Discounts section.
• Your Casa Loyalty dashboard under that customer’s profile or redemption history.

Updated on: 30/05/2026