• What is the Difference between Reward Value and Eligible Product?

  The difference between Reward Value and Eligible Product: Reward Value: This is the product that you want to give as a reward (for example, the product the customer will receive for free). Eligible Product: This is used when you want to create an offer like “Buy X product and get Y product for free.” The eligible product is the product the customer must purchase to qualify for the reward. So in simple terms, Eligible Product = what the customer buys, and Reward ValueFew readers

• How to Change the Points Shown for a Purchase

  In Casa Loyalty, the number of points shown on a product purchase is controlled by two things: Place an Order (Ways to Earn) – This determines how many points customers earn per purchase. Points on Product Page Extension – This displays the calculated points on the product page. If you want to change how many points customers receive for a purchase, you need to update the Place an Order rule. ✅ What It Does The Points on Product Page extension shows customers howFew readers

• How to increase the size of the landing page hero icon:

  How to increase the size of the landing page hero icon: .hero-sec-logo-img min-width: 260px !important; ​ Put the above code in the CSS box in the loyalty landing page customizations menu.Few readers

• Setting Up POS with CASA Loyalty: Complete Guide

  Follow these simple steps to enable POS rewards for your customers: Step 1: Enable POS in Shopify Admin In Shopify Admin, search for "Sales channels" Select "Point of Sale" Click on "Settings" from the left menu Click on "POS apps" Locate "Loyalty POS Extension" Look for the smart grid tile and click "Add" You'll see a confirmation that it's been added Step 2: Enable POS in CASA Loyalty Open CASA Loyalty app Click on "Settings" in the left menu NaFew readers

• How to Set Up and Use Referrals in CASA Loyalty

  The Referrals feature in CASA Loyalty allows you to turn your existing customers into brand ambassadors by rewarding them for referring friends. This feature helps you grow your customer base effortlessly while giving both the referrer and the referred friend an incentive to shop at your store. How to Navigate to the Referral Feature Open the CASA Loyalty app from your Shopify dashboard. Click on Programs in the left-side menu. Scroll down and click Setup undeFew readers

• How to Turn Off the Account Creation Nudge in Casa Loyalty

  What is the Account Creation Nudge? The Account Creation Nudge is a small pop-up that appears when a new user visits your store, encouraging them to sign up for your loyalty program. It’s designed to help you grow your customer base and increase engagement with your rewards system. Here's what the nudge looks like: ⬇ (https://downloads.intercomcdn.com/i/o/tej5Few readers

• How to Configure General Store Settings in CASA Loyalty

  The General tab under Settings allows you to manage key store details and define how currency and balances are displayed in your loyalty program. These settings ensure your loyalty program integrates seamlessly with your Shopify store's branding and regional preferences. Here’s how to navigate and customize these settings. Navigation Open the CASA Loyalty app from your Shopify dashboard. In the left-hand menu, scroll down and click on Settings. Select the GeneralFew readers

• What are Nudges?

  What Are Nudges in CASA Loyalty? Nudges are smart on-site reminders designed to increase engagement with your loyalty program. They gently prompt customers to take key actions, such as creating an account, spending points, or using their rewards, all of which enhance their shopping experience and deepen their connection with your brand. How to Access Nudges To set up Nudges in CASA Loyalty, follow these steps: Open the CASA Loyalty app dashboard. In the left-hand menu, scFew readers

• How to Exclude Products from Earning Points Using Product Tags

  Casa Loyalty gives you full control over which products earn points. Using the Excluded Product Tags feature, you can prevent specific products from contributing to points calculations — without touching your collections or earning rules. This is perfect if you want to reward customers for purchasing high-margin products but not others (e.g., low-margin, wholesale, or sample items). Where to Find This Setting Open the Casa Loyalty app in your Shopify Admin. In the left-haFew readers

• How to Edit the Default Widget Panel

  Customizing your widget panel to match your brand and provide a tailored user experience is quick and easy. Follow these steps to make the necessary adjustments: Step 1: Access the Panel Editor Navigate to the App Dashboard. From the left-hand side menu, click on Branding. Locate the Panel card and click Setup to open the panel editor. Step 2: Customize the Widget Panel The panel editor allows you to modify various elements of the default widget panel. BeFew readers

• How to Setup Automated Email Notification

  The Notifications section in CASA Loyalty helps you create and customize automated emails to keep your customers informed and engaged with your loyalty program. Here's how to navigate this feature and make the most out of it. How to Access Notification Open the Casa Loyalty app from your Shopify admin. In the left-hand menu, click on Notifications. This will open the Notifications dashboard, where you’ll see the list of available email templates: Points EarnedFew readers

• Signup Bonus

  Signup Bonus Feature in CASA Loyalty The Signup Bonus feature in CASA Loyalty is pre-selected and ready to use as soon as you install the app. It is a simple yet effective way to reward your customers for joining your loyalty program and encourage them to start engaging with your store immediately. How to Configure the Signup Bonus Navigate to the Signup Bonus Setting: Go to your CASA Loyalty dashboard. Click on Program. Locate the Signup Bonus option in the WaFew readers

• Understanding Reward Redemption Limits in Loyalty Programs

  Loyalty programs play a crucial role in customer retention, but one of the most common questions businesses face is: How many times can a customer redeem the same reward? Understanding how to set up redemption rules can help maintain program sustainability while keeping customers engaged. Types of Reward Redemption Rules Loyalty programs often implement different types of redemption rules to balance customer satisfaction with business profitability. Here are some common structures:Few readers

• How to Choose When to Reward Customers in CASA Loyalty

  Setting up when and how customers earn rewards is a crucial step in creating a loyalty program that aligns with your business goals. CASA Loyalty gives you complete control over when to issue or cancel rewards and which parts of an order contribute to point calculations. Navigation To configure these settings: Open the CASA Loyalty app dashboard. Scroll to the bottom of the left-hand menu and click on Settings. In the Settings section, select the Platform optiFew readers

• What Are Some Other Ways I Can Show Points to Users?

  CASA Loyalty provides multiple ways to display points to your customers, enhancing visibility and engagement. Here's how you can set them up: Navigate to Extensions Open the CASA Loyalty app dashboard. From the left-side menu, click on Extensions. Explore Display Options On the Extensions page, you'll see three display options presented as cards: Points on Product Page Show customers the points they’ll earn for a specific product directly on the product page.Few readers

• How to Edit the Widget

  Editing your widget to perfectly reflect your brand’s aesthetics and functionality is simple and intuitive. Just follow these steps to ensure it aligns seamlessly with your design and goals. Step 1: Access the Widget Editor Go to the App Dashboard. From the left-hand side menu, click on Branding. In the Theme card, click Setup. This will open the widget customization page. Step 2: Customize Your Widget The widget editor provides various options to personaFew readers

• What is the Difference Between Fixed and Increment Points?

  In CASA Loyalty, you have two powerful redemption styles to offer your customers: Fixed Points and Increment Points. Each approach shapes the customer experience differently, catering to various loyalty strategies and preferences. Understanding these styles helps you design a program that aligns with your brand goals and engages your customers effectively. Fixed Points With the Fixed Points style, customers redeem points in a precise, predefined amount. This method is straigFew readers

• How to Change the Look of the Widget Launcher Button in CASA Loyalty

  The launcher widget button is how your customers interact with your CASA Loyalty panel. Customizing it to match your branding ensures a cohesive and appealing look. Follow this guide to change its appearance effortlessly. Accessing the Launcher Widget Settings Navigate to the Branding Settings: Open your CASA Loyalty app dashboard. From the left-hand menu, select Branding. Launcher Setup: Locate the Launcher card on the page. Click the Setup button. --Few readers

• How Are Points Allotted for Orders in Casa Loyalty?

  In Casa Loyalty, one of the most popular ways to reward customers is by giving them points for placing orders. This is typically configured as something like 10 points per $1 spent. But how do we calculate what amount the points are given on? Let's break it down. 💡 Points Are Awarded on the Original Product Value By default, Casa Loyalty awards points based on the original subtotal of the products, before any discounts (like coupon codes) are applied. This means: 📌 ExaFew readers

• How to Choose Who Can Participate in Your Loyalty Program

  Your loyalty program’s success hinges on defining who can participate. CASA Loyalty allows you to customize participation rules to align with your store’s goals and customer engagement strategy. Here's a step-by-step guide to configure these settings. Navigation Open the CASA Loyalty app from your Shopify dashboard. In the left-hand menu, scroll down and click on Settings. Select Program Participants from the options in the Settings menu. (https://storage.crFew readers

• Do Customers Get a Unique Discount Code When Redeeming Points?

  Yes — every customer receives a unique discount code when they redeem their loyalty points in Casa Loyalty. ​ 🔹 How It Works: When a customer collects enough points and decides to redeem them for a reward (e.g., $5 off, 10% discount, free shipping), Casa Loyalty will automatically generate a one-time-use discount code just for that customer. ​ ✅ Key Features of This Code: One-time use: Once applied at checkout, the code cannot be used again. Unique pFew readers